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How can we help you?

We are often asked about some of the services that we can offer to our clients.  It is hard to list what we can do for people, as it completely depends on the individual service user.

Some of our clients need a daily reminder to take their medication and to see that they are ok. These calls are a great opportunity for the carer to pop into the service user’s home and be the friendly face that many people like to see.  It’s also a great opportunity for the carer to spot when the client is having an ‘off day’, so that any health issues are flagged up early.

Other clients need help with some of their domestic tasks; they may not be as able to do the washing, laundry or ironing.  This is not a problem for us to help with.  We understand that the household tasks that need doing will not be the same each week, but that’s ok.  Our carers can come in and do whatever you need on that particular day.  It’s also very easy to cancel a call if you’ve got ahead of your chores; just phone the office.  All we ask is 24 hours notice so we can change the carer’s rota in time.

Some people may like some help to go to the shops.  It can become a very daunting task to go out on your own if you are a little unsteady on your feet.  It’s often a great comfort to know that you have someone with you to carry your bags and hold doors for you.  Not to mention, a friendly person to chat with whilst you’re doing it.  Other days, you may not like to go out at all.  Our carers are perfectly happy to take your ‘to do’ list and run your errands for you, it’s all part of the service!

The most common service that we provide is referred to as personal care.  But what is personal care?  It refers to anything from to dressing and undressing to help with bathing, shaving and washing.  As people start to lose their dexterity and ability to negotiate baths and showers, it becomes increasingly more difficult to maintain their high standards of hygiene.  This can be damaging to the morale of a person and could consequently affect their health.  Having a carer come in, even if it is once a week, could make all the difference to someone’s well-being.

If you would like to know more about what we can do for you or a relative, please call 01243 511311.  We can send someone out to assess your needs and make a difference to your life.

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